Toll Free Travel Agent Help Desk: 866-825-6344
Travel Agents - Book online and receive automated Commission Checks
- Login to TravelLink
- Book Online in Real Time
- Reservation Confirmation emailed to you or your customer
- Receive automated commission check
Frequently Asked Questions:
How do I receive a login and password to TravelLink?
Call our office during normal business hours or email us. You may send your email to info, Daniel, Peter or Paula
@palmspringsrentals.com. It takes about 10 minutes to issue you a custom login and password.
Please have the following ready:
- Company Name and complete contact information.
- IATA Number or similar association affiliation.
- Fill out and fax a IRS W-9 Form to our office.
Fax: 760-323-8631
Do I have to be a member of IATA?
No, but you must be a bona fide travel agent and provide the documentation above.
Is there a charge to join TravelLink?
No.
What is the percentage of commission?
Commissions are paid at 5% of the gross rent. Gross rent does not include taxes, reservation fees, cleaning,
trip insurance, etc.
How do I receive commission checks?
Funds are disbursed to Travel Agents at the same time they are disbursed to our property owners and to PSRA,
typically 7 to 21 days after arrival.
Do I have to use TravelLink in order to receive commission?
No, but we encourage you to book online. Travel agent reservations made by our reservation staff may incur
additional fees.
Where is the reservation confirmation sent to?
Reservation confirmations are immediately emailed to the email address provided during the reservation process.
Payments are processed on a secure server. In order for the credit card to be approved, the credit card name must
match with the customer name, address and zip code. All future communication will be made with the contact
information provided by you during the online reservation process. You may provide us with your telephone contact
and email during the online reservation process and we will therefore contact you to complete the reservation process.
How is Security Deposit collected?
Security deposits are due in the form of Check or cash within 10 days of booking. If the arrival date is within 10
days of the booking date, deposit must be made in the form of cash, cashiers check or money order upon check in.
Can my customer pay via wire transfer?
Yes, wire transfer instructions available here: Wire Transfer
Instructions
